Get Page-Level Help

Left Navigation Menu

Open and close the left menu by clicking the hamburger menu icon in the upper left corner of the Help Center window. This menu is organized in a general task workflow based on the type of user you are, for example, job seeker, UI claimant, employer, or agency staff member.

Left Navigation Menu Showing Current Topic and Highlighted Topic

Can’t find what you’re looking for? Use the Search field and get right to it!
Click a down arrow to the right of a topic to see related subtopics. Click the up arrow to hide the subtopics.
The currently displayed topic is highlighted with a white bar in the menu.
The topic your cursor is over is highlighted with a blue bar in the menu. Click once to select it.

Breadcrumbs

Located on the left side of the Help Center window above the left navigation menu, breadcrumbs mirror the table of contents in the left menu and show you the navigation path you’ve followed in the help table of contents.

Breadcrumbs and the 'Back to Home' Arrow

Click on any link in the navigation path to go directly to that topic.
Click the right arrow at the start of the path to go to the Help Center home page.

Previous/Next Topic Arrows

Page through the help topics like paging through a user guide by clicking the left and right arrows located on the right side of the Help Center window.

Navigational Arrows for Paging Through Help Topics

Frequently Used Resources

Display a curated set of topics in a pop-up window by clicking the bookmark icon located on the right side of the Help Center window. Click the X or anywhere off the pop-up to close the window. The contents of this window are subject to change.

Displaying a Curated Set of Helpful Resources

Within a Topic

You have even more choices within a topic to navigate and find more information.

Right Panel Showing "On This Page" and "Related Topics" Links and 'Back to Top' Button

On This Page Links – Located in the right panel, scrolls to that section of the current topic. (Not all topics have "On This Page" links.)
Related Topics Links – Located in the right panel, takes you to a different topic with related information you might be interested in.
Back to Top Button – Located at the end of every topic, takes you to the top of the current topic.

Get Page-Level Help

Overview

Where to Find This Feature

Steps to Use Page Help