Find Other Kinds of Assistance

Overview

The Assistance Center offers a variety of helpful information, including a site map, site search, quick reference card, one-stop office listings, and email addresses (see figure below).

Figure. Caption. Assistance Center Page

Assistance Center Page

Where to Find This Feature

  • Left Navigation Menu > Other Services > Assistance Center

  • Header bar > Assistance icon

  • Footer bar > Assistance link

  • My Dashboard > Directory of Services tab > Other Services > Assistance Center

Available Resources

The Assistance Center offers several options to help you find the assistance you need. Options available include the following:

  • Questions and Answers – Steps you through a questionnaire to determine what you need help with. Based on your responses, the system produces an "Activity List" of recommended areas to visit.

  • Email Your Questions – Opens a form that sends an email to a staff member, to alert them to problems or issues you are having in using this system. A member of your local office contacts you to assist.

  • Contact Us Directly – View options to locate and contact your nearest OneStop office.

  • About This Site – View additional information about the system, including main features for job seekers and students, accessibility features, descriptions of tools, and more.

  • Service Listing – View a list of links to all available services.

  • Quick Reference Cards – Quick reference cards can be used to help you easily navigate through the main functions available in the system.

  • Site Map – Provides a list of links to system services organized by function for easy identification and access.

  • Site Search – Search for information of interest using criteria such as keywords, specific search areas, of the system, and time frame.

  • My Preferences – Customize your user interface for speed, accessibility, menu presentation, and folder management.

  • Learning Center – Access training videos and tutorials on a variety of system functions, such as creating a résumé, researching an industry, finding a job, and more.